Received the award for going beyond requirements
By Chris Fish
PALM BAY -- The city of Palm Bay's Public Works Department has much to celebrate, as it was awarded the American Public Works Association Re-Accreditation on Feb. 21.
Officials said the agency was recognized for going above and beyond the requirements of the management practices established nationally in a public works industry.
The Palm Bay Public Works Department received accreditation in July 2008. The Re-Accreditation was presented by Tommy Borwn, APWA board director for Region IV, at the City Council Chambers at City Hall in Palm Bay.
The America Public Works Association is a not-for-profit, international organization with more than 28,500 members involved in the field of public works.
For Palm Bay's Public Works Re-Accreditation review, officials said a team of public works professionals from Texas, Virginia and Missouri completed an evaluation of the facility during a January visit.
"It's great to see Palm Bay's Department of Public Works complete the re-accreditation assessment and see its renewed commitment to detailed review of its agency's policies and procedures to qualify," said Ann Daniels, Credentialing Director for the APWA, in a press release. "(The department is) to be commended for their professional teamwork and assessments."
Elia Twigg, public works director, said she is thankful for the recognition and owes a tremendous amount to the work of her staff.
"The Re-Accreditation show that we have rededicated ourselves to concepts of continuous improvements and in-depth self-assessment of our agency's policies, procedures and practices," she said in an email. "The staff members provide a high level of dedication and service to our mission, and they are the heroes of this prestigious award."
Palm Bay's Public Works Re-Accreditation award shows that members of the department are maintaining accreditation documentation and practices, all while meeting new practices adopted by the APWA officials said.
Ms. Twigg said the re-accreditation creates communication between the facility and the community.
"It creates continuity and improved communication within the department, which translates to better customer service for the citizens," she said. "Accreditation is a program of continuous improvement, and we are eligible to seek re-accreditation every four years. We will be focusing on providing public outreach to the community. We want every to know what public works is and the services we provide."
The Palm Bay Public Works Department has five service divisions, which include engineering/permitting/stormwater, operations, land acquisition/surveying, fleet services and administrative and customer service.
Ms. Twigg also said this year's "National Public Works Week" is May 19 through 25, and the theme is "Because of Public Works."
She said the event is a celebration of the tens of thousands of men and women in North America, who provide and maintain the infrastructure and services, collectively known as public works.
For more information about Palm Bay's Public Works Department, call (321) 952-3438, or watch the video "It's Our Job" on Youtube.